At Fomra, we respect your privacy and handle personal information with care. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, project inquiries, marketing communications, and client interactions across Canada and the United States.
Whether you are an architect, designer, contractor, or homeowner exploring custom parametric walls, relief panels, or architectural millwork systems, this page outlines how your information is managed responsibly and in accordance with applicable privacy laws.
Fomra Millwork Ltd. #1129-11871 Horseshoe Way Richmond, British Columbia V7A 5H5 Canada
Effective Date: September 22, 2025
Last Modified Date : February 23, 2026
1. Overview
This Privacy Policy explains how Fomra collects, uses, and protects personal information obtained through:
[a] Our website [b] Email communications [c] Phone calls [d] LinkedIn [e] WhatsApp [f] Social media platforms [g] Paid advertising campaigns [h] Direct outreach
[i] CRM and project management systems
By interacting with us, you consent to the practices described.
2. Information We Collect
A.Contact and Business Information
We may collect:
• Name • Company • Job title • Email address • Phone number • Project location • Communication history
This information may be obtained through:
• Website forms • Email responses • LinkedIn or social media • WhatsApp conversations • Industry events • Publicly available professional sources
• Express consent • Implied consent • Legitimate business interest • Publicly available professional contact information
All marketing communications include an unsubscribe mechanism.
We comply with CASL and U.S. CAN-SPAM requirements.
4. Use of Cloud Service Providers
Fomra uses third-party cloud-based software and service providers to operate its business, including:
• Customer relationship management systems • Project management platforms • Email marketing platforms • Accounting and document storage software • Spreadsheet and data analysis tools • Website hosting providers • Analytics providers
These service providers may process or store personal information on our behalf.
We take reasonable steps to ensure such providers implement appropriate security safeguards.
5. Cross-Border Data Processing
Because we use cloud-based platforms, personal information may be stored or processed outside Canada, including in the United States or other jurisdictions.
Information stored outside Canada may be subject to foreign laws and access by foreign authorities.
By interacting with us, you acknowledge and consent to cross-border processing.
6. Advertising and Retargeting
We may use cookies and tracking technologies for:
• Website analytics • Performance measurement • Advertising and remarketing
Third-party advertising partners may use cookies to display relevant ads.
You may adjust cookie settings through your browser.
7. Sharing of Information
We may disclose information to:
• Cloud service providers • CRM and project management systems • Email marketing platforms • Professional advisors • Legal or regulatory authorities where required
We do not sell personal information.
We do not share personal information for unrelated third-party marketing.
8. Data Retention
We retain personal information only as long as reasonably necessary for: