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Privacy policy

Privacy Policy – Fomra Millwork Ltd.

 At Fomra, we respect your privacy and handle personal information with care. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, project inquiries, marketing communications, and client interactions across Canada and the United States.


Whether you are an architect, designer, contractor, or homeowner exploring custom parametric walls, relief panels, or architectural millwork systems, this page outlines how your information is managed responsibly and in accordance with applicable privacy laws.


Fomra Millwork Ltd.
#1129-11871 Horseshoe Way
Richmond, British Columbia V7A 5H5
Canada

Effective Date: September 22, 2025

Last Modified Date : February 23, 2026

1. Overview

This Privacy Policy explains how Fomra collects, uses, and protects personal information obtained through:

[a] Our website
[b] Email communications
[c] Phone calls
[d] LinkedIn
[e] WhatsApp
[f] Social media platforms
[g] Paid advertising campaigns
[h] Direct outreach

[i] CRM and project management systems

By interacting with us, you consent to the practices described.

2. Information We Collect

A.Contact and Business Information

We may collect:

• Name
• Company
• Job title
• Email address
• Phone number
• Project location
• Communication history

This information may be obtained through:

• Website forms
• Email responses
• LinkedIn or social media
• WhatsApp conversations
• Industry events
• Publicly available professional sources

B. Project Information

• Drawings
• Specifications
• Renderings
• Measurements
• Site photos
• Budget ranges
• Timeline details

C. Technical Data

When you visit our website, we may collect:

• IP address
• Browser and device data
• Pages visited
• Referral source
• Interaction data

Collected via cookies, analytics tools, and similar technologies.

3. Marketing and Outreach

We engage in business-to-business and direct-to-consumer marketing, including:

• Email marketing
• Cold outreach
• LinkedIn messaging
• WhatsApp communication
• Paid advertisements
• Retargeting campaigns

We rely on:

• Express consent
• Implied consent
• Legitimate business interest
• Publicly available professional contact information

All marketing communications include an unsubscribe mechanism.

We comply with CASL and U.S. CAN-SPAM requirements.

4. Use of Cloud Service Providers

Fomra uses third-party cloud-based software and service providers to operate its business, including:

• Customer relationship management systems
• Project management platforms
• Email marketing platforms
• Accounting and document storage software
• Spreadsheet and data analysis tools
• Website hosting providers
• Analytics providers

These service providers may process or store personal information on our behalf.

We take reasonable steps to ensure such providers implement appropriate security safeguards.

5. Cross-Border Data Processing

Because we use cloud-based platforms, personal information may be stored or processed outside Canada, including in the United States or other jurisdictions.

Information stored outside Canada may be subject to foreign laws and access by foreign authorities.

By interacting with us, you acknowledge and consent to cross-border processing.

6. Advertising and Retargeting

We may use cookies and tracking technologies for:

• Website analytics
• Performance measurement
• Advertising and remarketing

Third-party advertising partners may use cookies to display relevant ads.

You may adjust cookie settings through your browser.

7. Sharing of Information

We may disclose information to:

• Cloud service providers
• CRM and project management systems
• Email marketing platforms
• Professional advisors
• Legal or regulatory authorities where required

We do not sell personal information.

We do not share personal information for unrelated third-party marketing.

8. Data Retention

We retain personal information only as long as reasonably necessary for:

• Business operations
• Marketing communications
• Project evaluation
• Legal compliance
• Dispute resolution

9. Security

We implement reasonable administrative and technical safeguards designed to protect personal information.

No method of transmission or storage is completely secure.

10. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal information
• Request correction
• Withdraw consent
• Request deletion where permitted

Requests may be directed to hello@fomraworks.com

11. U.S. Residents

Fomra does not sell personal information as defined under U.S. state privacy laws.

Residents of certain U.S. states may have additional rights under applicable statutes.

12. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

13. Updates

We may update this Privacy Policy periodically. Continued interaction after updates constitutes acceptance of the revised Policy.

14. Contact

hello@fomraworks.com

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